Our Return Policy
What is the Return Policy?
- Return/Replacement request for any Order should be submitted within 10 days of receiving the Product. However, in case of Damaged/ Missing/ Empty Packages/Wrong Product the request should be raised within 2 days of receiving the product.
- Refund/Replacement requests must be taken up directly with the vendor that you bought it from.
- Refund/Replacement will be initiated only upon receiving of the product by the vendor.
- Replacement will depend upon the availability of the product
- In case the product was damaged while in your possession, NauticalMarkets will not be under any liability to process the refund/replacement
- Order Replacement can be done in following cases:
- Wrong Size/ Color/ Style/ Quantity
- Missing Parts/ Accessories & Empty Packages.
- Defective/ Damaged (if not under Manufacturer's Warranty*)
- Not as per descriptions
- Return Package should have the original Price tag and Packaging slip
- Few products are Non-Returnable. Please refer to the product page for further reference
- For Manufacturer’s Warranty Products, you are required to visit the Brand Service Centre