Return policy

Our Return Policy

What is the Return Policy?

  • Return/Replacement request for any Order should be submitted within 10 days of receiving the Product. However, in case of Damaged/ Missing/ Empty Packages/Wrong Product the request should be raised within 2 days of receiving the product.
  • Refund/Replacement requests must be taken up directly with the vendor that you bought it from.
  • Refund/Replacement will be initiated only upon receiving of the product by the vendor.
  • Replacement will depend upon the availability of the product
  • In case the product was damaged while in your possession, NauticalMarkets will not be under any liability to process the refund/replacement
  • Order Replacement can be done in following cases: 
    • Wrong Size/ Color/ Style/ Quantity
    • Missing Parts/ Accessories & Empty Packages. 
    • Defective/ Damaged (if not under Manufacturer's Warranty*) 
    • Not as per descriptions
  • Return Package should have the original Price tag and Packaging slip
  • Few products are Non-Returnable. Please refer to the product page for further reference
  • For Manufacturer’s Warranty Products, you are required to visit the Brand Service Centre